Minerva's mission is provide the best service in the Triveneto territory, aiming and investing on the professionalism of the single operators. Customer Service is aiming to the excellence, forming and informing the staff towards such objective.

To get this purpose the company  contributes, with enthusiasm and innovation, to improve the existence of the people are in contact with corporate reality like the same co-workers, customers and suppliers.  Minerva operates and offers with empathy its own performances, thanks to an innovative excellence orientated service and to a professional and ethical involvement of its own collaborators, careful to operate in emotional way.

The Evolution is one of the cornerstones of the Minerva’s philosophy. Enthusiasm, Energy, Empathy, Emotion, Experience, Eclecticism, Efficiency they are not simple terms but concrete Elements of the effervescent journey toward the Excellence.

Safety on the job, exploitation of the human resources, innovation, social and environmental sustainability, flexibility and rapidity answering to the requirements of the Clients, relationship with the territory and all the stakeholders represent the distinctive features of the Minerva’s model. Involvement of all employees in the empowerment culture is the business power and daily commitment.

The vision is to bring the "Minerva’s model" in national circle and in different sectors from those actual thanks to the technical ability of the single ones, inserted inside an already working model, and the flexibility too. Through the Social Responsibility system implemented by the Organization, it aims to improve social welfare and business results, involving the employees, making them participants and protagonist of business success and of the benefit that flows from responsibly acting.

The company vision also includes the enrichment of the territory, with support actions and develop of the culture and the young sport culture for creating a virtuous circle that involves all stakeholders and it pass on the example of excellence. A territory enriched by the private intervention also creates wealth for honest businesses and continues to enrich himself.